Service
Loan Cars
Replacement vehicles for your convenience while your vehicle is under repair
Fleet Customers
A whole fleet of loan vehicles for you to choose from, while your vehicle is under repairs.
Not-at-Fault Customers
Not at fault? You deserve priority treatment and your entitlements in full, ask us how?
Repeat Customers
Customers that have used our services previously are entitled to use of a loan car.
Referred Customers
Customers that have been referred to us are entitled to our loan car service.
Nova Club Members
We can pick you up and/or drop you off around Perth Metro area when delivering or collecting your car.
Complimentry service
Complimentary Loan Cars
for the following customers:
For all other car customers the following insurance costs apply:
Loan Vehicle Insurance & Driver Rules
All loan vehicles have a one-off insurance fee which is $145.00 plus GST. This fee applies to multiple drivers as long as they are nominated at the time of pick up and covers them for fully comprehensive insurance. Should anyone under 25 years of age or a P Plate driver require a loan vehicle, then Nova must be advised at the time of releasing the vehicle.
Insurance Excess for At-Fault Incidents
An insurance excess of $1,500 applies if our insurer determines you to be at fault in the event of an incident. Eg, if the loan car is damaged while in a car park and the offending party cannot be identified then the excess will apply.
Reducing excess
The insurance excess can be further reduced to $500 by a further payment of $145.00 plus GST.
Driver under 25
The insurance excess for drivers under 25 years of age and P Plate drivers is $2,500, and this cannot be reduced.
Vehicle Return Condition & Refueling
Vehicles must be returned in the same condition and refuelled to the same level before returning the car. Please note that there is a $2.50 per litre fuel charge if this is not followed.
No Smoking, Pets, or Untidy Returns
Please note that no smoking or pets are allowed in the loan vehicles. If the loan car is returned in a dirty or untidy state, then a detailing fee of $180 plus GST may apply.
Please click here for more information including Loan Car terms and conditions.
