What Makes a Good Car Repair Shop?

by on Jun.28, 2016, under Smash Repair Tips

Minor car collisions happen to us all at some time in our lives, and while no one enjoys the experience, it is nice to know that there are professional people who can quickly repair the damage, allowing us to continue our daily lives without too much inconvenience.

A COMPLETE SERVICE
At Nova, we offer a full range of services that include a loan car facility, which is essential if the car will be off the road for a few days. We provide a delivery service for those who are too busy to come and collect the vehicle and can give you a very quick estimation, often at the scene of the accident, which speeds up the whole process. Our repair methods include paintless dent removal (PDR), which is a cost-effective way to remove dings. We also offer general body repair services, should it be required. With a wide range of tools and equipment, we provide a total car repair solution, by friendly, professional people who understand the customer’s needs.

QUALIFIED TECHNICIANS
The technicians at Nova are qualified and experienced, with a friendly disposition and a desire to please. When dealing with customers, we understand how important good communication is, so our customers are always fully briefed on the work. Technicians usually work under close supervision until they gain the necessary hands-on experience to work alone.

CUTTING-EDGE TECHNOLOGY
Modern technology offers innovative ways to repair vehicle bodywork, with PDR offering a quick and cost-effective way to remove unsightly bumps. This new technology allows for the removal of certain dents without compromising the vehicle’s paint job. A wide range of dents can be repaired using PDR processes, as long as the paint surface is intact. The automotive paints used on vehicles today are very hard and durable, which increases the chance that the repair can be completed without having to repaint.

NON-INSURANCE REPAIRS
It might not be practical to repair a car with a claim on your insurance policy. At Nova, we can advise you on other alternatives. A small claim can increase insurance premiums, so for minor damage, it may be cheaper to pay it yourself. The technician will advise you on the most cost-effective way to get your car back on the road.

CONVENIENT FOR OUR CLIENTS
Sometimes a customer delivers the vehicle, and they are unable to return to their office or home. Nova provides a courtesy car service to give our clients a convenient way to carry on their day.

EXISTING CUSTOMERS PREFER FAMILIARITY
Once a customer has had an experience with Nova, they prefer to use us whenever the need arises. Many of our clients will bring in their car before they put it up for sale. This allows our experts to make sure there are no tiny bumps or scratches, which could affect the sale. On the other hand, you may have just purchased a second-hand car and wish to enhance the bodywork. Either way, Nova Smash Repairs, your accident repair specialists, can complete the work quickly and efficiently.


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